1. Operating problem
What repeatedly goes wrong, takes too long, stays invisible, or prevents the organization from offering something important?
Prepare before contact
A useful first conversation about a project serving Morocco needs the problem, people, handoffs, current systems, constraints, and desired result. It does not need passwords, private records, a finished specification, or invented certainty.
Seven canvas blocks
Keep the first brief at a business level. Sensitive data and system access belong in an agreed secure process after both sides decide to proceed.
What repeatedly goes wrong, takes too long, stays invisible, or prevents the organization from offering something important?
Who requests, approves, performs, reviews, supports, and owns the work? Include external users and partners.
Describe the steps today, including email, spreadsheets, paper, messaging, websites, business software, and manual re-entry.
Name products that may need to stay or connect. Say who controls the accounts and whether documentation or API access is known.
Describe information categories—not actual records—and whether the experience needs English, French, Arabic, mixed script, or right-to-left behavior.
If money or orders are involved, identify currencies, providers, settlement, fulfilment, refunds, records, and the people who own those decisions.
State the measurable result, timing pressure, budget boundary, required continuity, and anything the project must not disrupt.
Safe first contact
Do not include passwords, private keys, payment-card details, bank information, identity documents, medical information, customer lists, production exports, or other confidential records in an initial email. Describe the category and consequence instead. If deeper review is appropriate, access and information handling can be agreed first.
Send the prepared canvas
Lead with the organization, the operating problem, and the intended users. Keep confidential details out of the first message.
Faith Forge Labs is based in the United States and works remotely.